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Connect with ILZEN Technologies
Whether you are an established mobile retailer expanding your inventory, seeking warranty RMA support, or inquiring about island-wide wholesale distribution — our telecommunications desk in Colombo 06 is ready to assist.
+94 76 686 6672
011 251 3243
dealers@ilzentechno.com
132/1/1, High Level Road
Send an Inquiry / Dealer Application
TRCSL Verified Desk
Submit your retail details below to activate dealer trade credit, wholesale pricing catalog, or lodge an ILZEN RMA repair ticket.
ILZEN Technologies (Pvt) Ltd
132/1/1, Havelock Road, Kirulapone, Colombo 06, Sri Lanka.
Instant WhatsApp Channel
Direct connection for rapid stock dispatch verification, warranty status checks, and expedited wholesale quotes.
● KNOWLEDGE BASE
Frequently Asked B2B & Dealer Questions
Key operational answers regarding dealer onboarding, warranty fulfillment, and TRCSL compliance standards.
How do I register as an authorized ILZEN dealer?
Retailers can initiate registration by submitting the inquiry form above with your BR certificate and shop location photos. Our regional distribution coordinator will visit your showroom within 48 hours to complete merchant verification and deliver your initial display fixtures and marketing collateral.
Where is the RMA center located for warranty repairs?
Our central Return Merchandise Authorization (RMA) laboratory is located at 132/1/1, Havelock Road, Kirulapone, Colombo 06. Outstation dealers can consign batch RMAs via registered courier or handover directly to our route sales executives during scheduled weekly delivery runs.
Are all distributed feature phones TRCSL approved?
Yes, 100%. Every single Hono Connect and partner device imported by ILZEN Technologies carries full regulatory certification from the Telecommunications Regulatory Commission of Sri Lanka (TRCSL). Dealers can verify any IMEI number immediately via the official TRCSL SMS gateway (1900).
What warranty coverage comes with Hono Connect feature phones?
All handsets feature a standard 1-Year Comprehensive Hardware Warranty with 6-month coverage on batteries and original charging accessories. Defective units reported within 14 days of consumer activation qualify for instant one-to-one replacement through your authorized dealer account.